SeaPort-e

Point of Contact

Paul Andrzejewski is the Senior Vice President of Technical Solutions for HigherEchelon. Based out of the home office in Huntsville, Alabama, he works among several Fortune 500 companies which offer a broad base in manufacturing, retail, and service industries, as well as, the technology, space, and defense industries which have a major presence within the U.S. Army's Redstone Arsenal, NASA's Marshall Space Flight Center, and Cummings Research Park- the second largest research park in the United States. With a focus on information technology and engineering services, Paul maintains oversight on programs, client delivery, and business development efforts in the Southern United States for government and corporate clients who are seeking to optimize organizational performance.

Prior to joining HigherEchelon, Paul has amassed over 22 years of cumulative leadership experience in various management and executive positions for the U.S. Army, American Axle and Manufacturing, and Heat Transfer Products Group. While serving in those positions, he has cultivated management and leadership skills across a broad range of disciplines, including operations, strategic planning, labor relations, business development, lean manufacturing, engineering, and mergers and acquisitions. During his tenure as the Vice President of Operations for the Heat Transfer Products Group, Paul was responsible for all aspects of the operations and oversaw the consolidation of the Yuma factory into the Scottsboro facility, saving over 350 jobs for Northeast Alabama.

Paul holds a B.S. from the United States Military Academy and an Executive M.B.A. from the University of Alabama.

Naval Sea Systems Command (NAVSEA) has awarded HigherEchelon, Inc (HE) an Indefinite Delivery, Indefinite Quantity (IDIQ) contract for a wide range of Engineering, Technical, and Programmatic Services and Solutions. HE in response to task orders issued under this contract by the Naval Sea Systems Command and all other authorized ordering agencies, will provide services that possibly cover the entire range of mission areas supported by the services and technical capabilities of the various ordering offices, as well as provide professional support services to the Navy, DTRA, and Marine Corps organizations. Services within the functional areas may be performed under this contract for new product areas, programs, or missions, which are assigned to these activities during the life of the contract. Additionally, activities may provide limited support under this contract to other Department of Defense (DoD), non-DoD, or Joint agencies for work that is integrally related to product areas and mission requirements.

Prime Contractor: HigherEchelon, Inc. (HE)
SeaPort-e Contract Number: N00178-14-R-4000
Contract Period of Performance: 5-April-2015 through 04-April-2019 (including award term options).
Program Ceiling: $73.75 Billion (including award term options)
Zone(s): ZONE 2 – National Capital Zone, ZONE 4 – Gulf Coast Zone

Task Orders Received

None

Technical Instructions

None

Point of Contact for Customer Satisfaction

Paul Andrzejewski 

Vice President 

Email: paul.andrzejewski@the-he.com 

Phone: 256-975-4443

Quality Assurance Program

HE takes the role of providing program management, engineering services and support to the Army, Air Force, Navy and Marines very seriously. The personnel that are provided by HE have a high level of competency and are thoroughly vetted prior to joining supported programs and projects. There is a process that ensures the competency and delivers consistent results. Quality in a service organization is highly dependent on communication, especially a clear understanding of the customer expectations and perceptions of work being performed. For this reason, HE places a high degree of focus on clarifying the scope and objectives of the project prior to developing a proposal. Essentially, quality begins before the proposal is even delivered. Once a project has been awarded, HE focuses on the following review sessions in order to maintain alignment with the customer and exceed expectations:

Pre-engagement meetings to ensure full understanding of scope and expectations
Interim progress reviews to understand project status, customer satisfaction, and required actions
Project closeout and after-action review to understand the customer’s perspective of HE performance

HE monitors and maximizes Quality. Currently, the routine reviews identified previously are held between the HE President and the customer to ensure customer satisfaction. As the business grows, these responsibilities will be shared among the other two Partners and, eventually, a management staff. Routine (daily/weekly) Quality Control is managed by the lead HE employee on the project and varies between projects. Short duration projects may not have interim reviews, but they will all have pre-engagement and project closeout meetings.

Point of Contact for SeaPort-e Program